Arialief Labs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase Arialief products. By using our Site, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our Site.

1. Information We Collect

We may collect the following categories of personal information:

1. a) Information You Provide Directly

• Full name
• Email address
• Phone number (if provided)
• Billing and shipping address
• Payment information (credit/debit card details — processed securely via third-party payment processors)
• Order history and preferences
• Communications you send to our support team

1. b) Information Collected Automatically

When you browse our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URL
• Clickstream data and interaction patterns

This information is collected through cookies, web beacons, and similar tracking technologies (see Section 6).

1. c) Information from Third Parties

We may receive limited information from payment processors, shipping partners, or analytics providers to fulfill your order or improve our services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your orders, including payment and shipment
• To send order confirmations, invoices, and shipping notifications
• To respond to your inquiries, complaints, or support requests
• To send promotional emails, product updates, and special offers (you may opt out at any time)
• To improve our website, products, and customer experience
• To detect, prevent, and address fraud, security incidents, or technical issues
• To comply with applicable legal obligations
• To conduct internal analytics and business reporting

We will not use your personal information for any purpose incompatible with those stated above without your prior consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:

1. a) Service Providers

We work with trusted third-party service providers who assist us in operating our business, including payment processors, shipping carriers (such as FedEx and UPS), email marketing platforms, and website analytics providers. These parties are contractually obligated to use your data solely to perform services on our behalf.

1. b) Legal Requirements

We may disclose your information if required to do so by law, regulation, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our customers.

1. c) Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via email or a prominent notice on our Site.

1. d) With Your Consent

We may share your information with other third parties with your explicit consent.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard safeguards to protect your data, including:

• SSL (Secure Socket Layer) encryption for all data transmitted between your browser and our Site — indicated by the padlock icon and “https://” in the URL
• Secure payment processing through PCI-DSS compliant third-party payment gateways — we do not store your full credit card information on our servers
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments

While we take every precaution to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords and protect your account credentials.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to process transactions, resolve disputes, comply with legal obligations, and maintain business records. Typically, order-related data is retained for up to 7 years in accordance with financial and tax regulations. You may request deletion of your data at any time (see Section 9).

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and gather analytics data. Cookies are small text files placed on your device when you visit our Site.

Types of cookies we use:

• Essential Cookies: Required for the Site to function properly (e.g., shopping cart, secure login)
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. By continuing to use our Site, you consent to our use of cookies as described above.

7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy applies solely to information collected by our Site. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our Site and products are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it. If you believe a minor has submitted personal information to us, please contact us immediately at support@arialief.com.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in any marketing email, or by contacting us directly
• Data Portability: Request that we provide your data in a portable, machine-readable format
• Restriction: Request that we restrict processing of your data in certain circumstances

To exercise any of these rights, please contact us at support@arialief.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information — note that we do not sell personal information
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, please contact us at support@arialief.com with the subject line “CCPA Privacy Request.”

11. International Users

Our Site is operated from the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country. By using our Site, you consent to this transfer and processing.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted to this page with a revised “Last Updated” date. For material changes, we will notify you via email or a prominent notice on our Site. Your continued use of our Site after any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Arialief Labs

19655 E 35th Drive, Suite 100, Aurora, CO 80011, USA

• Email: support@ariealeef.com
• Phone: (844) 361-1273
• SMS Support: +1 855 225 1121

We are committed to resolving any privacy concerns promptly and transparently.